Change of Mind
We completely understand your journey evolves. If you'd like to return something, simply message us. Refunds are processed within 1-3 business days of receiving your return.
Method
Whatsapp or Email us.
Shipping Fee
To keep our prices fair and shipping free, return shipping isn’t covered for change-of-mind returns.
Refund amount
85% of the product price. (A 15% restocking fee and original shipping are non-refundable)
Due to hygienic reason, items must be unworn, unwashed and have all the original packages and tags attached. The product and gift (if any) have to be returned at the same time.
Wrong size? No worries.
Size Replacement
EasySize replacement fee
$ 0 (No restocking fee)
Shipping
USD $5.0 (Only a flat shipping fee will be charged)
Return needed ?
No, keep the original. (No return hassles)
Method
Just simply WhatsApp or Email us
Process time
Within 8 hours. (Usually faster)
Quality problems? No issues.
Quality issue detected.
If your item arrives with a quality issue, we'll send a free return shipping label to your email. You can choose to have a full refund or exchange for a new one.
Single item return.
Order with one item and return it? We'll refund 100% of your order, including original shipping.
Multiple items, partial return.
Order with multiple items but return only one? We'll also refund 100% of the returned item's value, but not the original shipping.